Privacy policy
Somerfield is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information. When you submit personal information on the website you will see a 'Data Protection Notice' that will provide additional information about how your personal information will be used by Somerfield.
All personal information given to us through this site will only be held and used with care and in accordance with this policy and the Data Protection Act 1998. We will not collect any personal information about you, except where it is specifically and knowingly provided by you.
Children under the age of 18 are advised to seek permission from their parent/guardian before they submit personal data to the Somerfield website. Links from this site may take users to external sites not covered by our Privacy Policy. We recommend you check their privacy policies yourself before submitting any personal information. Somerfield Stores Ltd cannot accept responsibility for the content, accuracy or function of these external sites.
By entering your details in the fields requested and pressing ['Submit'], you are consenting to the processing of your information by Somerfield and its agents in accordance with this Privacy Policy.
Data Controller
Any personal information that you provide on this website is controlled by Somerfield.
Somerfield is registered as a data controller with the Information Commissioner under reference: Z7080256.
Somerfield is a company registered in England and Wales with company number 00623166. Our registered office is at, Somerfield House, Whitchurch Lane, Bristol BS14 0TJ.
If you have any queries about the information we hold about you, please contact Marketing Department, who you may write to at the address above.
Collection of your personal information
When you visit or register on the website, you may be asked to provide information about yourself. You may also provide personal information to us when you contact us by email, telephone or letter. When you provide personal information to us or we collect personal information from other sources, we will treat that information in accordance with this Privacy Policy.
Use and storage of your personal information
We will use personal information provided by you or gathered by Somerfield for the following purposes:
to process and respond to requests, enquiries and complaints received from you;
to keep you informed of new products and offers
to update our records;
to analyse trends and profiles;
to carry out customer satisfaction research;
to obtain information about your interests in order to recommend products and services that we believe will be of interest to you.
The information you give us will not be used for any direct marketing or unsolicited follow-up unless we have previously informed you of this possible use and you have given us your express permission when submitting it. You have the right to change your decision, or amend your details, by writing to us at Somerfield Stores Ltd Marketing Department, Somerfield House, Whitchurch Lane, Bristol BS14 0TJ.
Sharing of your personal information
Somerfield Stores Ltd does not sell, rent or loan any personal information submitted by visitors to our site to any third parties. However, Somerfield may share your personal information with third parties in the following ways:
We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.
We may give information we hold about you to third parties as part of the process of selling one or more of our businesses.
Use of Cookies
A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. Cookies allow website operators to accumulate useful information, such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
We use cookies to monitor how people use our website in order to help us to provide you with a better service. Cookies make it easier for you to log on and use the website during future visits. They also allow us to personalise the content of the website for you.
If you do not want cookies downloaded onto your machine, you can disable them by adjusting the settings on your browser. However, you may not be able to use some of the features on our website without cookies. For information about how to disable cookies please click on this link: http://www.allaboutcookies.org/manage-cookies/index.html. Please note that clicking on this link will take you to a website which is not under the control of Somerfield and therefore Somerfield cannot be responsible for the content of this site.
Access to your personal information
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request. Please address requests to Somerfield Stores Ltd Marketing Department, Somerfield House, Whitchurch Lane, Bristol BS14 0TJ.
Updates
We may update this Privacy Policy from time to time. Please ensure that you check the Privacy Policy regularly for updates.